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Join the Customer Loyalty Program

Please note that the membership form below is for existing customers only. Once you submit this form, a member of the OpenText Elite™ Team will follow up with you to discuss the program activities in more detail.

If you have any questions about completing this form, please send an email to elite@opentext.com.

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OpenText Elite Loyalty Program Terms and Conditions

  1. Only OpenText™ customers can register for and participate in the Elite program.
  2. Current Partners are automatically enrolled into the Elite loyalty program as part of the Global Partner Program and are eligible to receive points after they completed their GPP points threshold per partner status. Partners must activate their membership prior to collecting Elite loyalty points; retroactive points will not be permitted unless otherwise approved by GPP. The Elite loyalty program is separate and distinct from the OpenText Partner Support Elite and Flex programs.
  3. In order to start earning points, any new OpenText customer or partner must officially register by completing and submitting an Elite sign-up form.
  4. It is the sole responsibility of the customer or partner to notify OpenText of activities to redeem Elite points.
  5. The membership belongs to the company, not the individual. Earned points are collected under the company account and may be transferred at the member’s request to another individual within the same company.
  6. Unused points will expire 18 months from the date earned.
  7. Points are surrendered at the time of redemption.
  8. Points accrued in the Elite program cannot be redeemed for cash or its equivalent, and any unused portion cannot be returned as cash.
  9. You acknowledge and agree that OpenText may determine completion of reference activities and awarding of points is at the sole discretion of OpenText. OpenText reserves the right to update, modify or terminate the Elite program at any time.
  10. Open Text Corporation, its affiliates, subsidiaries and their respective employees, officers, directors, representatives and agents (“Released Parties”) disclaim all express, implied and statutory warranties and all liability whatsoever arising out of the Elite program or any related materials. In no event shall Released Parties be liable for direct, indirect, special, consequential, punitive or incidental damages arising out of the Elite program.
  11. The following additional terms and exclusions apply to the Redemption Options: (i) Enterprise World pass includes the cost of the Enterprise World pass only and does not include travel costs, accommodations or any other costs associated with attending Enterprise World, (ii) Professional Services and Learning Services are (a) valued based on local currency, (b) do not include travel and expenses, and (c)are subject to local resource availability, (iii) Partial Redemption for Enterprise World Pass means 1,895 points may be redeemed against half the cost of the Enterprise World Pass, (iv) Partial Redemption for Learning Services Training means 895 points may be redeemed against half the cost of the Learning Services Training per attendee; (v) Partial Redemption for Learning Services – E-Learning means 400 points may be redeemed against half the cost of the Learning Services – E-Learning per session.