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OpenText EnCase and OpenText Axcelerate training

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vClass training

Online training is a widely accepted and highly effective way of getting up to speed with new tools, information and the latest technology developments. Whether taking self-paced courses, such as OpenText EnCase on demand training courses, or using our latest streaming virtual classroom (vClass) training, the time and budget efficiencies are undeniable.

Take courses from anywhere
EnCase vClass training brings the live classroom experience directly to students. vClass training streams live and is led by the same instructional team that has successfully helped more than 80,000 students begin, succeed and become leaders in the world of digital investigations. Developed and delivered by real world digital investigators, the courses offer hands-on use of the EnCase product suite and deliver a solid and practical understanding of the methodology and skills needed to succeed in digital investigations of all types.

Live instructor desktop view and live EnCase access
More than just a video broadcast, vClass training provides live access to the instructor's desktop as they deliver the training. vClass training offers remote access to computers running EnCase, while online proctors address questions. Using Smart Board technology, the industry standard for online learning software, as well as a dedicated computer for each student, vClass training can transform whatever seat you're sitting in into a classroom chair.

Complement on demand and classroom training
vClass is the perfect complement to either self-paced, on demand training courses online or to traditional classroom training. Multiple modes make it easier and more cost-effective to attend training regularly.

Benefits:

  • Offers online access to the same world-class digital investigations courses provided in the classroom
  • Saves money by eliminating travel expenses associated with in person training
  • Provides a convenient method to get started with products or update skills
  • Increases opportunities to use Training Passport or Flex Training seats
  • Delivers qualified training hours towards EnCE, EnCEP, and CFSR certifications

System requirements:

  • A desktop or laptop computer with DUAL MONITORS (dual monitors are required for remote classroom access alongside the remote desktop).
  • Internet access
  • Web browser
  • Mac or Windows operating system (Recommended)
  • Latest versions of Adobe Flash Player and Adobe Reader
  • Telephone access (hardline or mobile) in case unique support needs arise (normal support handled via class software)
  • Speakers or a headset for audio portion
  • If you are behind a company firewall, you may need to have your Network Administrator add an exception to your firewall, allowing access to: https://encaseondemand.adobeconnect.com
  • If you are being blocked when attempting to access LogMeIn, you will need your Network Administrator to allow communication through the firewall for the following: LogMeIn.exe:TCP Port 443.

Terms and conditions:

  • The EnCase Annual Training Passport or the Flex Training Package may be used for any Training vClass classes provided that the holder meets the course prerequisites.
  • Manuals for the vClass courses will be shipped so that they arrive prior to the beginning of class, provided the course tuition is paid.
  • Students who register less than one week prior to the start date will receive a temporary electronic copy of the manual. A physical copy of the manual will be shipped but is not guaranteed to arrive before the course start date.
  • vClass students receive an electronic version of the same EnCase certificate of completion as students participating in classroom training. This certificate can be used to fulfill the training requirements for EnCE, EnCEP, and CFSR certification applications and renewals.
  • To receive a certificate of completion and obtain credit for this virtual course or vClass, you must:
    • Use your assigned machine to run EnCase software and follow the provided instructions to complete exercises relevant to the subject matter.
    • Observe presentations conducted by instructor(s).
    • Participate in question/answer sessions during class presentations.
    • Answer instructor queries through presentation chat at least three times per hour.
  • After purchasing an individual course, students have 12 months to use their vClass course credit (or for Annual Training Passport holders, until the Passport expires). Any unused credits will be forfeited after 12 months or when the passport expires.
  • Students must return unused materials within 60 days from the date of purchase to be eligible for a refund. All materials must be returned in resalable condition.

EnCase Training OnDemand

Corporate and government agencies use EnCase software to search, collect, preserve and analyze digital information for the purposes of computer forensics investigations, information assurances, electronic discovery collection, data loss prevention, compliance with mandated regulations and more. To help maximize their use of EnCase products, OpenText provides access to its world-class courses online with EnCase Training OnDemand.

Take training courses anytime, anywhere
EnCase Training OnDemand is designed specifically for professionals in law enforcement, IT, legal departments and government agencies who need to remain onsite due to investigation pressure, budget cuts or staffing concerns, but also need to prepare and provide credible testimonies for digital investigations. With EnCase Training OnDemand, investigators can receive the critical training they need to do their jobs effectively, from anywhere in the world at their own convenience.

Work with EnCase software and qualified instructors
EnCase Training OnDemand offers the exact same level of training currently available at the OpenText training facilities. All exercises, lectures, quizzes and exams are presented online in guided, interactive tutorials and streaming video presentations.

Benefits:

  • Online access to world-class courses in digital investigations
  • Get up and running quickly on EnCase software
  • Learn at an individualized pace
  • Control the training schedule and location
  • Qualify for training hours earned towards certification programs: EnCase Certified Examiner (EnCE), EnCase Certified eDiscovery Practitioner (EnCEP) or EnCase Certified Forensic Security Responder (CFSR).

System requirements:

  • A desktop/laptop computer (Microsoft® Windows operating system is recommended)
  • Internet access
  • Latest version of Adobe® Flash Player software
  • Latest version of Adobe Reader software
  • Some courses offer the ability to conduct practical exercises on a remote workstation. A web browser and the Microsoft Windows Remote Desktop Protocol (RDP) is utilized to connect. Mac OSX workaround is available, but not supported.
  • The ability to install web browser plugins:
    • Locklizard
    • Portwise Access Client
    • ActiveX or Java (depending on Web browser used)

Terms and conditions:

  • Students have 60 days to complete each course. The 60-day period begins when the student logs in and starts viewing the online course content.
  • Manuals are only available electronically. Physical copies of manuals are not available for Training OnDemand courses.
  • The EnCase Annual Training Passport may be used for any of our Training OnDemand classes, provided that the holder meets the course prerequisites. Students may only be concurrently enrolled in two Training OnDemand classes.
  • After purchasing an individual course, students have 12 months to use their Training OnDemand course credit (or for Annual Training Passport holders, until the Passport expires). Any unused credits will be forfeited after 12 months or when the passport expires.
  • EnCase Training OnDemand students receive an electronic version of the same EnCase certificate of completion as students participating in classroom training.
  • CPE credit is not available for Training OnDemand courses at this time.

On-site training

This program is designed for organizations that need EnCase training but do not have a computer training laboratory or travel budget. OpenText instructors will travel and conduct the training onsite at an organization, supplying all the necessary equipment and materials. This program is ideal for organizations who need to train a number of employees at the same time, but cannot afford to have personnel away from the office. Students will receive the same high-quality instruction that they would at an OpenText training facility.

Requirements:

  • Minimum of six students in the U.S. or 8 internationally; maximum 24 students.
  • Classes will be held Tuesday through Friday, 8:00 am-5:00 pm ET
  • The hosting agency will supply a room that will seat the number of students that will attend the course with an adequate power source, a white board, and a projection screen.
  • OpenText will provide an instructor, notebook computers, a digital projector and all classroom materials.
  • The pricing is the same as our regular instructor-led courses with these additional charges:
    • Lab shipping fee. The fee is $1,000 USD for training locations in the U.S. and $1,500 USD for international locations.
    • Instructor fee. The fee is $5,000 USD for one instructor for up to 12 students and $10,000 USD for two instructors for 13–24 students. The fee covers all instructor travel and expenses.
  • Annual Training Passports and Flex Training Package seats cannot be used for on-site training.

No discounts are available, and on-site training fees cannot be combined with any other offer or program. There are no refunds for unused seats.

To purchase, please contact EnCase Training or call +1-626-463-7966.

Questions? Email the EnCase Training team or call +1-626-463-7966.

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Instructors

Cindy Aitken

Cindy Aitken

Instructor

Cindy Aitken joined the Recommind team in May 2013 after having been in the Litigation Technology industry for more than 15 years. She worked at two previous vendors and two major law firms. Her positions included Senior Technical Writer, Applications Specialist, Senior Consultant, Senior Litigation Technology Specialist and Manager of a team of Case Managers. Cindy is currently the Manager of Training and Development at OpenText, developing and delivering virtual and classroom training and OpenText Axcelerate certifications. Since joining the team, she has assisted with the development of the Data Processing Specialist and Advanced Review and Analysis Certification classes and is the lead developer of Axcelerate online courses and certifications. Cindy also managed the Documentation team and assisted with the development of the Axcelerate Help Center, an online documentation and information portal.

Paul Carpenter

Paul Carpenter

Instructor

Paul joined the EnCase Training team as a full-time instructor in 2018 and is based in the Pasadena office. Prior to joining OpenText, Paul worked in the Pasadena Police Department for more than 28 years, retiring as a Sergeant. His technology experience includes helping build the department’s Crime Analysis Unit from scratch, establishing linking databases and a mapping interface. A public/private partnership with a major technology company, to create a smooth interface for searching and mapping crime data, earned him the Chief’s Special Award for Technology. He was later selected to be part of a newly established Southern California High Tech Task Force, investigating high-tech crimes and conducting computer forensic examinations for a three-county area. He founded the Pasadena Police Department’s Technology Crimes Unit, setting up its initial forensics lab and working guidelines. Paul has created course content and led California P.O.S.T. approved training classes in Computer Forensics for First Responders, High Tech for Supervisors and Crisis Negotiations. While working full-time in forensics, Paul was also a part-time instructor for OpenText. In addition to A+ Certification and other training received while working in forensics, Paul holds a Bachelor’s Degree from Biola University and maintains the EnCase Certified Examiner (EnCE) Certification.

Eddie Garren

Eddie Garren

Instructor

Eddie Garren has been in the field of computer forensics since 1999 as a practitioner as well as conducting research and development of computer forensic investigative techniques and training curriculum. Eddie has an undergraduate degree in Criminal Justice from the University of Tennessee and a graduate degree in Network Security from Capitol College. Prior to joining OpenText as a full-time instructor based in the Chicago office, he served as a Criminal Investigator with the Georgia Governor’s Office and as Forensic Computer Examiner with the U.S. Department of Health and Human Services, Office of Inspector General. Eddie also spent five years as Computer Crime Specialist with the NW3C where he led the development of numerous training classes for NW3C and the Department of Homeland Security. Eddie has been a guest presenter at the FBI training academy as well as at several international and regional conferences. He serves as an adjunct professor at Fairmont State College and maintains several certifications, including Certified Forensic Computer Examiner (CFCE), Certified Information Systems Security Professional (CISSP) and EnCase Certified Examiner (EnCE).

Manfred Hatzesberger

Manfred Hatzesberger

Instructor

Manfred joined the OpenText Training team as an instructor in January 2006 and currently serves as the Director of the Pasadena training facility. Originally from Germany, Manfred conducts numerous courses around the world, particularly in Europe, in his native language in addition to teaching at U.S. based facilities. Prior to joining OpenText, Manfred worked in Germany with Cisco Systems GmbH, AXENT Technologies (Symantec) and as an IT Consultant. Manfred maintains several certifications, including the EnCase Certified Examiner (EnCE), EnCase Certified eDiscovery Practitioner (EnCEP) and CISSP.

Simon Key

Simon Key

Instructor

Simon Key joined OpenText as a full-time instructor in 2004, following a 17½-year career as a police officer working for Northamptonshire Police, a small county police force located in central England. In 2008, Simon moved into the training department's Curriculum Development unit. While continuing to teach, Simon concentrates on maintaining and updating the Macintosh Examinations and EnScript Programming courses as well as develops new courses. Prior to joining the UK training team, Simon spent the majority of his police service as a uniformed custody sergeant in charge of the welfare and treatment of detained persons. He performed these duties until 2000, when he became Northamptonshire Police's forensic computer examiner. During his time in that post Simon became involved in training for a U.K.-based group of forensic computer practitioners called “F3.” Simon set up the first F3 website, was a member of the F3 committee and presented several training sessions at F3 events. Simon continues to present at the annual F3 training workshops on a regular basis. In addition to his involvement with the F3 group, Simon also took on the role of visiting lecturer at the U.K. Defence Academy campus of Cranfield University at Shrivenham. Simon is a regular presenter at the OpenText Enfuse conference and spends a substantial amount of time writing EnScript programs, some of which have been incorporated into EnCase itself.

Nathen Langfeldt

Nathen Langfeldt

Instructor

Nathen Langfeldt joined OpenText in 2008 and is currently an Instructor III. He previously worked as the Lead Officer overseeing a private security team. He currently splits his time teaching all over the world and serving on the Curriculum Development team. Nathen teaches nearly every EnCase course and also devotes time to developing new course content and delivery methods. He is also a regular guest speaker for the Computer Information Technology program at the College of Lake County. Nathen maintains several certifications including the EnCase Certified Examiner (EnCE) and the EnCase Certified eDiscovery Practitioner (EnCEP).

Jeremy Le-Roy

Jeremy Le-Roy

Instructor

Jeremy joined OpenText as a full-time instructor in April 2013. Prior to that, Jeremy enjoyed a 14-year law enforcement career with the Calcasieu Parish Sheriff’s Office. During that time, he earned a degree in Applied Science with a focus in Computer Networking from South West Louisiana Technical Community College. After graduating, Jeremy was transferred into the Information Technology division. In this division, he was responsible for desktop support through complex server and data storage environments. Jeremy became the alternate computer forensic examiner and the lead technical advisor to the Calcasieu Parish District Attorney’s Office for issues pertaining to computer forensics. In addition to traveling and instructing at various OpenText training facilities, Jeremy currently serves on the Curriculum Development team. Jeremy has attended computer forensics training and maintains the EnCase Certified Examiner (EnCE) and Certified Forensic Security Responder (CFSR) certifications.

Carl Purser

Carl Purser

Instructor

Carl Purser joined the OpenText U.K. training team as an instructor in November 2010, following a career with the Metropolitan Police, London UK. During his years there, Carl’s duties included as assignment to the computer forensic section in September 2002. Beginning as a technician, Carl rapidly advanced to the role of examiner, focusing on Windows and Apple computer systems as well as associated storage devices. He also was tasked with the examination of numerous iPhone and iPad devices. Carl additionally instructed police officers in the areas of evidence handling and crime scene searching, relating to the digital crime scene and the capabilities of the digital examination laboratory. Carl received an OCU Commanders Commendation for Professional and dedication to duty as a result of his activities in a digital investigation of computers and media involving child exploitation materials. Carl obtained training in several areas, including iPhone and Macintosh Forensics. He has obtained an MS degree in Information Security and Computer Crime issued by Glamorgan University as well as a BSc Electronic Engineering with Computing issued by Kingston University. Carl also maintains the EnCase Certified Examiner (EnCE) certification.

Matt Redfern

Matt Redfern

Instructor

Matt Redfern is a Senior Business Consultant for OpenText Discovery. Matt is an eDiscovery subject-matter expert with more than 15 years of experience in the industry and holds an advanced certification for OpenText Axcelerate. He is responsible for conducting Axcelerate certification training and consults with clients on best practices and workflows. Prior to joining OpenText, Matt was a litigation support manager in the Boston office of Skadden.

Jasper Rowe

Jasper Rowe

Instructor

Before joining OpenText, Jasper held a number of teaching posts both in the U.K and Germany . Jasper joined OpenText as a Technical Services Engineer in 2005, supporting customers with the entire EnCase product range from versions 5 through 8. During that time, Jasper also assisted German, Austrian and Swiss customers in their own native German language as well as moderated the German language forum. After almost twelve years' experience in the Technical Services Department, Jasper joined the training team in June 2017 as a full-time Instructor. Jasper is a graduate of Staffordshire and Liverpool Hope Universities and maintains the EnCase Certified Examiner (EnCE), EnCase Certified eDiscovery Practitioner (EnCEP) and A+ certifications.

Steven Schulman

Steven Schulman

Instructor

Steve joined OpenText full time in 2015, serving on the Professional Services team to help federal clients build out digital forensics labs, support network and system administration, assist with digital forensics examinations using EnCase and other forensics tools and install and implement the EnCase suite of products. In 2017, Steve transferred to the training department and now serves as a full-time Instructor based in Dulles, VA. During his seven years in the cyber security field, he has worked with various intrusion detection and prevention tools (IDS/IPS) and firewalls and has received extensive system and network administration experience. Prior to joining OpenText, he held positions at Raytheon and Deloitte. Steve has a Bachelor’s Degree in Homeland Security with a concentration in Computer Security as well as a Graduate Certificate in Information System Security Management from Villanova. Steve also maintains the EnCase Certified Examiner (EnCE), Certified Information Systems Security Professional (CISSP) and Certified Ethical Hacker (CEH) certifications.

Daniel Smyth

Daniel Smyth

Instructor

Daniel joined OpenText in July of 2006 and has worked in various facets of the business, including Pre-Sales, enterprise implementations and forensic examinations. Daniel also oversaw the eDiscovery processing for what would have been the world’s largest class action suit. His personal knowledge and experience in the industry has helped shape processes internally at more than a quarter of the Fortune 100 Companies and more than 15% of the Fortune 500. Daniel is currently a full-time Instructor with OpenText and travels to various facilities to conduct several courses, which supports his passion for research and the sharing of knowledge and experience. Daniel maintains his EnCase Certified Examiner (EnCE) and EnCase Certified eDiscovery Practitioner (EnCEP) certifications.

Lisa Stewart

Lisa Stewart

Instructor

Lisa Stewart began her career in 1986 as a Training Technician at the Federal Law Enforcement Training Center (FLETC) Computer Economic Crime Division after receiving Bachelor of Science Degrees in Math and Computer Science from Georgia Southern University, Statesboro, Georgia. In 1988, she was selected as an Instructor and was assigned to conduct training in computer forensics. In 1990, she was promoted to Senior Instructor of the Financial Fraud Institute and inherited responsibility for the Criminal Investigations in an Automated Environment and Seized Computer Evidence Recovery Specialist training programs. In 2002, she was assigned as the Acting Division Chief, supervising approximately 20 instructors while maintaining duties as the program manager for the Seized Computer Evidence Recovery Specialist training program. Lisa joined OpenText full-time in 2003 and currently serves as a Master Instructor based in the Dulles, VA Training facility and maintains her EnCase Certified Examiner (EnCE) certification.

Bill Thompson

Bill Thompson

Instructor

Bill Thompson joined OpenText in 2006 and serves as an instructor as well as the Director of the U.K. and EMEA office. His tenure has included travel throughout Europe, delivering specialized training to a variety of agencies. Prior to joining OpenText, he enjoyed a 22-year career with Her Majesty’s Royal Air Force Police (RAFP) as a Special Investigator and Crime Scene Examiner. He subsequently became a member of the RAFP Computer Forensics team, conducting examinations involving service personnel and supporting civil authorities and NATO. Upon retiring from the RAF, he worked in the private sector as a computer forensic practitioner for a telecommunications service provider and for the Forensic Science Service. Bill has successfully completed post-graduate training at the Royal Military College of Science at Cranfield University completing the Computer Forensics Foundation, Networking and Internet and email courses. Bill maintains several certifications, including the EnCase Certified Examiner (EnCE).

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