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OpenText Exstream for the Insurance Industry

  • Overview
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OpenText™ Exstream helps insurance carriers improve the customer experience and significantly reduce costs with a single software solution for policies, bills, quotes/proposals, and correspondence. You can perform straight-through processing for high-volume and on-demand communications and enable interactive correspondence for the front office. Business users can create customized communications for a variety of delivery channels and mobile devices. OpenText Exstream also offers industry solutions for financial services, healthcare, print service providers, public sector, telecommunications, and utilities.

Features

Consistent multichannel experience

Create and deliver custom, personalized communications across customer-preferred channels and mobile devices. Ensure your corporate branding is consistent across print, web, and electronic channels.

Scalable and flexible

One solution for personalized policies, quotes, renewals, proposals, letters, statements and more. Flexible enough to meet your specific needs and budget. Scalable to handle all types of environments including interactive, on demand and large volumes.

Plays well with others

OpenText Exstream accelerators speed integration with popular insurance software solutions such as Guidewire and Duck Creek.

Benefits

Easily access content

Integrate with existing enterprise environments through comprehensive connector technology and open architecture. Access data from multiple sources, including policy administration, billing/claims systems, and content management systems running on mainframes or in distributed environments.

Design once, deliver anywhere

Ensure consistent branding across print, electronic and digital channels for consistent, multichannel communications.

Process claims more efficiently

Reduce number of templates required, eliminate manual tasks, and reduce human error.