Whether your current and future employees are digital natives or baby boomers, there's a growing expectation that information should be accessible at anytime, anywhere, and on any device. It isn't surprising that human resources (HR) departments are regularly pushed to provide services that are easier for employees to access and use—whether through seamless employee self-service (ESS) or faster, more proactive HR inquiry resolution.
Read this report, Optimizing HR with Case Management by advisory firm Deep Analysis, to learn how you can radically improve HR activities with easy-to-use and relatively low-cost case management. You’ll learn:
Why HR activities are not as digitized as other key areas in the enterprise, and the impact this has on users
How case management helps automate and streamline manual HR procedures and creates a foundation for ESS systems
The cost, efficiency, and availability benefits that case management offers
Case in Point with People Center
Check out this infographic for an example of how OpenText People Center Case Management automates many of the manual steps involved in the hiring process.